During the Solving Healthcare’s Labor Challenges with a Holistic Approach webinar, we had a great question during the Q&A:
"What are some of the most important metrics in evaluating talent acquisition effectiveness?"
Our Chief Growth Officer, Joseph Cabral, is the perfect person to answer this question with his extensive career experience as the CHRO for Northwell, Mass General Brigham, and Cleveland Clinic.
Measuring hiring effectiveness requires evaluating your applicant process. Start by asking yourself these questions: Where are your applicants coming from? Which sources are most effective for finding nurses and other caregivers? What kind of barriers might there be in your application process? What mandatory data points or data fields are in your application process? How long does it take for a candidate, from first point of contact, to get to the interview process and then to receive an offer?
Prolucent technology allows you to see the metrics that matter in real-time. Here are some of the top metrics:
- Time to Fill
- Time to Hire
- Source of Hire
- Cost per Hire
- Applicant Abandonment
- Applicant Tracking & Application Completion Rate
- Mobile Engagement
- Applicant Re-engagement
- Candidate Job Satisfaction
- Number of Applicants Per Vacancy
- Offer Acceptance Rate
Candidate experience is where we need to start when we think about Talent Acquisition in Healthcare. We help health systems deliver an Amazon-like user experience to applicants with custom branding, applicant driven engagement, optimized to all devices and environments, and automated candidate & recruiter communications.
SHRM is always a good resource for all things HR and Talent Acquisition.